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Government planning an Employee Provident Fund Org revamp

16 Apr 2024

This plan aligns with the bigger vision of creating a universal social security offering improved service delivery.

The Indian government is planning a revamp of the Employee Provident Fund Organisation (EPFO) to significantly improve service delivery. The short, medium, and long-term plans include restructuring its PAN India offices and processes, IT reforms to enable automatic settlement of claims, and cadre restructuring.

The plan is to form a social security organisation offering universal coverage and contactless and online services. It is creating a PAN India centralised database to settle claims automatically subject to a validation process.

EPFO has commissioned an in-depth study at IIT Delhi to develop reforms to enhance efficiency.

The organisation experienced a staff reduction of 21.3% along with a 3.5 times jump in claim settlement in the past ten years. With an increase in the organised workforce, the EPFO subscriber base has expanded by 126% since 2018. The organisation added 6.1 million subscribers in 2018-19 and 13.8 million in 2022-23.

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