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Articles by Ishita
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Contact Center Training: What is it, why you need it, & 8 hacks to do it right!
The sound of keyboards clicking fills the space. Your agents speak rapidly and confidently with clients. The customer satisfaction score...
Feb 28, 20247 min read
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Burnt. The occupational hazard of Social Media Burnout and 9 hacks to avoid it.
In August 2023, a former National Basketball Association (NBA) social media manager posted on X from the NBA’s account. Source The...
Feb 5, 20245 min read
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Best 5 Sales Tools for 2023: Lead Generation
Salestors rely on different tools to make their job easy. CRMs, tech products for lead generation, sales engagement, meeting scheduling,...
Jan 16, 20235 min read
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Why eCommerce is incomplete without the Mobile?
A virus taught that the world can survive and thrive digitally as well. From simple grocery shopping to life-transforming online degrees...
Nov 4, 20225 min read
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Sales Prospecting 101 with Aalok Bhan: Cold Calling is a Good Teacher
While I mentioned previously that cold calling is only a part of prospecting and not an equal, I thought it may be relevant to delve into...
Jun 15, 20223 min read
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Sales Prospecting 101 with Aalok Bhan
Prospecting is the only Silver Bullet to building a successful sales career. Sales as a profession is a journey that is open to anyone...
Jun 1, 20227 min read
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Sales vs Procurement
Every Salestor is an army in themselves. And every army needs assistance decking up for the war. We have seen how Salestors can forge a...
Mar 3, 20222 min read
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Seven Hacks for Selling Virtually, Successfully
Salestors, picture this. You have been able to schedule the first meeting with a new client. The session begins, and they don’t turn on...
Feb 18, 20223 min read
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Virtual Selling: The Challenges and the Solutions
If selling in person is a tough task, selling virtually or online is another level altogether. Picture this, Salestors. You prepare well...
Feb 4, 20224 min read
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The Art of Virtual Selling
Salestors, remember the time when you could step out of the office or the house for a sales meeting? Sounds like a long-lost dream now....
Jan 27, 20224 min read
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5 Hacks for Sales Success in 2022
“Pandemic changed our lives!” “Covid changed our ways!” “2020 and 2021 changed the world!” Yes, it is all true. But it isn’t the only one...
Jan 8, 20224 min read
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10 Quirky Out Of Office Replies
The first long weekend of the holiday season is here. If you have plans to cover up on lost sleep, doze away! If you already have bags...
Oct 13, 20213 min read
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A Sweet Deal Gone Sour
Have you ever had to drag a deal through to the negotiation stage only to see it crumble after you leave the organisation? Or have you...
Sep 24, 20213 min read
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Sales and Grammar: Should you bother?
They say Sales is all about pitching right. To do that, you need the right words. Imagine you are writing a follow-up email to a new...
Aug 12, 20213 min read
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Why Salestors Need to be All-Rounders
Picture this. You find the right contact, get a meeting with the client, and prepare to make the first and final impression. What exactly...
Jul 29, 20212 min read
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Watch out for Privacy Laws, Salestors!
Privacy Laws have been around for a long time, but they are a new entrant in the legal fraternity of many developing countries. Privacy...
Apr 8, 20214 min read
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Up for a 4-Day Workweek?
You know that feeling when you wake up on a Friday morning and realise it is the last working day of the week? Imagine getting that...
Mar 4, 20214 min read
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Things We Can Learn from Joe Biden as a Salestor
It’s been almost a month that Joe Biden was sworn in as President of the United States. It was a dream-like victory, unlike any the...
Feb 18, 20212 min read
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Sales vs Operations
One of the oldest battles in the history of corporate world exists between Sales and Operations. While one is about selling a service,...
Feb 4, 20213 min read
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Why PowerPoints are not dead yet!
PowerPoints are dead. Or are they? Name one thing you remember from the last PowerPoint presentation you sat through. (Hint: It could...
Jan 21, 20213 min read
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Expectations vs Reality Battles in Sales
When I started my career in sales, the expectations set by theory were different, to say the least, from what I encountered. Eventually I...
Jan 15, 20212 min read
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What to Expect in a Year That Isn’t 2020
Finally, 2020 is in hindsight. Although it played out like a test match, it changed the world forever. Who would have thought of a world...
Jan 8, 20213 min read
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A Salestor’s List of Web Series
Wishing you all a very Happy New Year! And finally, 2020 is going to be in the hindsight in a few hours. Feels surreal, doesn’t it? In...
Dec 31, 20202 min read
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A Salestor’s Holiday Movie List - Hollywood
Merry Christmas, Salestors! After the Bollywood list, here I look at 5 Hollywood flicks that will charge, or recharge the Salestor within...
Dec 24, 20202 min read
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